Gen AI hyper-personalized customer experience can increase lifetime value by up to 35%, revenue by up to 24% and reduce churn by 20%
Tags
- Pega Products: Pega Cloud for Government Pega Customer Decision Hub Pega Customer Decision Hub for Communications Pega Customer Service for Communications
- Industry: Communications Service Providers
- Product Capability: Artificial Intelligence Customer Journeys Data Integration Decision Management Digital Personalization Engagement Channels Next Best Action User Experience Outbound Marketing
- Pega Version compatibility: 8.8 8.7
- Geography: Americas, Asia Pacific, EMEA
Offering Type
Packaged Service Offering